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Escaping AI Slop: How Atlassian Gives AI Teammates Taste, Knowledge, & Workflows, w- Sherif Mansour

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Escaping AI Slop: How Atlassian Gives AI Teammates Taste, Knowledge, & Workflows, w- Sherif Mansour

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

Nov 20
"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

Nov 20
OverviewShownoteHighlightsTranscriptChaptersPins

Shownote

Sherif Mansour, Head of AI at Atlassian, discusses bridging AI agents with massive-scale enterprise software deployment, drawing insights from Atlassian's millions of non-technical users. He shares his framework for avoiding "AI Slop" using Taste, Knowledg...

Highlights

In this episode, Sherif Mansour of Atlassian shares insights on integrating AI into large-scale enterprise environments, emphasizing the importance of thoughtful design and human-centered frameworks. The conversation moves beyond technical capabilities to explore how AI can meaningfully enhance teamwork, especially for non-technical users, and reshape the future of work.
06:37
AI is a new teammate that scales collaboration across teams.
11:09
Teams must apply their character to AI teammates to combat AI slop and ensure meaningful outputs.
14:11
Taste, knowledge, and workflow are essential for effective AI adoption in businesses.
25:44
AI needs user input to perform well; open-by-default systems provide critical context.
39:41
User activity signals like likes and comments can weight relationships in a collaboration graph to improve AI relevance.
48:46
Use traditional code when possible for speed, cost, and reliability instead of defaulting to AI.
52:29
For agent builders, model and API stability are crucial due to potential result differences when swapping models
1:00:46
Chat is a universal but long-term poor interface for AI.
1:05:37
Leaving everything to AI results in 'AI Slop'—human-guided workflows are essential for effective agent orchestration.
1:15:27
Human curation of voice, tone, and context is essential to make AI content unique.
1:18:48
AI can be a great teacher for new employees
1:32:35
Apple pushes app intents so AI can use apps as tools
1:33:24
Leaders should use AI in personal life to authentically model behavior for teams

Chapters

About the Episode
00:00
Atlassian's AI Vision
03:56
Trust, Authenticity, and Slop
08:27
Taste, Knowledge, and Workflow (Part 1)
14:10
Sponsors: Framer | Tasklet
17:33
Taste, Knowledge, and Workflow (Part 2) (Part 1)
20:14
Sponsor: Shopify
29:51
Technicals: RAG vs. Graphs
31:48
Forgetting, Cost, and Optimization
40:48
The Model Commoditization Debate
52:28
The Future of AI Interfaces
55:12
How AI Changes SaaS
1:02:44
Debating the One-Person Unicorn
1:09:43
Becoming a Workflow Architect
1:16:17
The Browser for Work
1:21:39
How Leaders Drive Adoption
1:33:23
Conclusion: Just Go Tinker
1:39:26
Outro
1:40:08

Transcript

Nathan Labenz: Hello, and welcome back to the Cognitive Revolution. Today, in honor of this week's Gemini 3 release, I'm going to do something that I've only done once before, and that is read an intro essay, exactly as it was drafted for me by AI. I've sp...